CUSTOMER SERVICE
SHIPPING INFORMATION
We deliver EverGlory performance apparel to athletes around the world. Below you'll find how we process, ship and track your order.
ORDER PROCESSING
Orders are processed on business days once payment is confirmed. You will receive an email confirmation when your order is placed and another when it ships. Processing time: [CONFIGURE: e.g. 1–3 business days].
INTERNATIONAL DELIVERY
Shipping options, rates and estimated delivery times for your destination are calculated and displayed at checkout before payment. Eligible countries: [CONFIGURE: shipping regions]. Estimated delivery: [CONFIGURE: delivery times by region].
CUSTOMS, DUTIES & TAXES
International orders may be subject to import duties, taxes and customs fees set by the destination country. Unless stated otherwise at checkout, these charges are the responsibility of the recipient.
TRACKING YOUR ORDER
When your order ships, tracking details provided by the carrier are included in your shipping confirmation email. Members can also view order status in their account under My Orders.
DELAYS, LOST OR DAMAGED PARCELS
Please ensure your shipping address is complete and accurate. If your parcel is delayed, lost or arrives damaged, contact us through our Contact page with your order number and we will help resolve it with the carrier.